Dallas Fire & Smoke Damage Restoration

Every fire damage event is a little different and requires a unique solution, but the general process stays the same.

The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call a Mars Services Customer Care Representative, which is staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch the nearest Fire Damage and Restoration Tech with the appropriate equipment and resources.

Step 2: Inspection & Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up & Roof-Tarp Services

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the Mars Services’ professionals can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal & Drying (If Water Damage Is Present)

The water removal process begins almost immediately and removes most of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke & Soot from All Surfaces

The Mars Services Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning & Sanitizing

They will clean all the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. But no worries, Mars Services handles all that too.

The value of having experienced experts in a situation like this one cannot be overstated. Contact us today to find out how our fire restoration specialists in Dallas can help you move forward from this difficult moment.